We have a Facebook group showing latest news. Facebook has been embraced by most of the major industries as a way to communicate with clients. If the product is good, then generally the business loves it. If there are plenty of complaints then the dirty laundry has to be washed in public. This makes the prospect of open conversation even more appealing to consumers as the transparency gives them an insight into other people’s experiences. Whether you like it or not, if you aren’t on there already get on there either as a business or a customer. Oh, and you get to speak to your friends too, but that is a whole different ballgame.
Join our Facebook group CLICK HERE.